Terms and Conditions

Last Updated: August 10, 2026

Welcome to QiQi & Co. These Terms and Conditions (“Terms”) govern your use of our website, online store, and related services (collectively, the “Services”).

Throughout these Terms, “QiQi & Co.,” “we,” “us,” and “our” refer to QiQi & Co. By visiting our website, creating an account, placing an order, or otherwise using our Services, you agree to these Terms and any policies referenced within them.

Please read these Terms carefully before using our website. If you do not agree with these Terms, please do not use our Services.

Our online store is hosted by Shopify, which provides the e-commerce platform that enables us to offer products to our customers.

1. ONLINE STORE TERMS

By using our Services, you represent that you are at least the age of majority in your state, province, or country of residence, or that you have permission from a parent or legal guardian where required.

You may not use our website or products for any unlawful or unauthorized purpose or violate applicable laws while using our Services.

You may not transmit viruses, malicious code, or other material intended to interfere with the operation or security of our website.

We reserve the right to restrict or terminate access to our Services for violations of these Terms.

2. PRODUCTS AND AVAILABILITY

QiQi & Co. is an online retailer offering a curated selection of fashion, accessories, and lifestyle products.

Products may be supplied or fulfilled through third-party suppliers and fulfillment partners. Product availability, fulfillment location, sizing, materials, specifications, and other characteristics may vary by item.

We make reasonable efforts to present product descriptions, photographs, colors, sizing information, pricing, and other information accurately. However, colors and other visual characteristics may appear differently depending on your device or display.

All products are subject to availability. We reserve the right to discontinue products, limit quantities, or modify our product assortment at any time.

3. PRICING

Prices are displayed on our website and may change from time to time without prior notice.

The price applicable to an order is generally the price displayed when the order is submitted, subject to correction of genuine pricing or listing errors.

Applicable shipping charges, taxes, discounts, and other charges will be displayed during checkout when applicable.

We reserve the right to correct genuine pricing, product-description, or promotional errors. If an error materially affects an order you have already placed, we may contact you regarding available options, including cancellation and refund where appropriate.

4. ORDERS

Submitting an order does not guarantee acceptance of that order.

We reserve the right to refuse, limit, or cancel an order when reasonably necessary, including in cases involving suspected fraud, payment problems, product unavailability, pricing errors, shipping restrictions, or suspected unauthorized resale activity.

If we cancel an order after payment has been processed, we will issue the appropriate refund to the original payment method.

Customers are responsible for providing accurate billing, shipping, and contact information when placing an order.

5. PAYMENT

Available payment methods are displayed during checkout.

Payments are processed through the secure payment services made available through our online store and applicable third-party payment providers.

You agree to provide current, complete, and accurate payment and billing information when making a purchase.

6. SHIPPING AND DELIVERY

Shipping availability, costs, processing times, and estimated delivery times may vary based on the product, fulfillment location, shipping destination, and other factors.

Some orders may contain products fulfilled from different locations and therefore may arrive in separate packages or at different times.

Delivery dates and transit times are estimates unless expressly stated otherwise and may be affected by carrier delays, customs processing, severe weather, holidays, or other circumstances outside our reasonable control.

Please review our Shipping Policy for additional information regarding shipping, tracking, international orders, and delivery.

7. RETURNS AND REFUNDS

Returns and refunds are subject to our Return & Refund Policy, including applicable eligibility requirements, timeframes, exclusions, and product-condition requirements.

We encourage customers to review the Return & Refund Policy before purchasing.

Nothing in these Terms is intended to limit any rights you may have under applicable consumer-protection laws.

8. ORDER CHANGES AND CANCELLATIONS

We begin processing orders as quickly as possible.

If you need to request a change or cancellation, please contact us promptly at shop@qiqiandco.com.

We cannot guarantee that an order can be modified or canceled once processing or fulfillment has begun.

9. INTERNATIONAL ORDERS

Products may be available for shipment to select international destinations.

International orders may be subject to customs procedures, import restrictions, taxes, duties, or other charges imposed by the destination country.

Where applicable, customers are responsible for complying with local import requirements and paying duties, taxes, or charges assessed by local authorities or carriers unless otherwise stated during checkout.

Please review our Shipping Policy for additional information.

10. THIRD-PARTY SERVICES

Our website may use or provide access to services operated by third parties, including payment processors, shipping carriers, fulfillment providers, analytics providers, and other technology or service providers.

Your use of certain third-party services may also be subject to the terms and privacy practices of those providers.

Links to third-party websites may occasionally appear on our website. We are not responsible for the content, accuracy, availability, or practices of websites that we do not operate.

11. INTELLECTUAL PROPERTY

Unless otherwise stated, the QiQi & Co. name, branding, website design, original written content, graphics, and other materials created by or for QiQi & Co. are protected by applicable intellectual-property laws.

Third-party product names, trademarks, photographs, and other intellectual property remain the property of their respective owners.

You may not reproduce, distribute, modify, sell, exploit, or use our proprietary website content for commercial purposes without our written permission.

12. REVIEWS, COMMENTS AND USER CONTENT

If you submit a product review, comment, photograph, feedback, or other content to us, you represent that you have the right to provide that content and that it does not violate applicable laws or the rights of another person.

You may not submit unlawful, fraudulent, abusive, defamatory, misleading, infringing, or malicious content.

We may remove user-submitted content that violates these Terms or applicable law.

13. PROHIBITED USES

You may not use our website or Services to:

• Engage in unlawful or fraudulent activity;
• Provide false or misleading information;
• Infringe intellectual-property or other legal rights;
• Introduce malware, viruses, or malicious code;
• Attempt to circumvent website security;
• Collect personal information about others without authorization;
• Interfere with the operation of our website or Services; or
• Use automated methods to access or scrape the website in violation of applicable law or our rights.

We may restrict access to our Services when these requirements are violated.

14. PRIVACY

Your use of our website and submission of personal information are also governed by our Privacy Policy.

Please review the Privacy Policy for information about how personal information is collected, used, disclosed, and protected.

15. ERRORS AND INACCURACIES

We make reasonable efforts to keep product information, prices, availability, shipping information, promotions, and other website content accurate and current.

Occasionally, typographical, technical, pricing, or other errors may occur. When we identify an error, we may correct the information and, when appropriate, contact customers whose orders are affected.

16. DISCLAIMER OF WARRANTIES

To the extent permitted by applicable law, our website and Services are provided on an “as available” basis.

We do not guarantee that access to our website will always be uninterrupted, secure, or error-free.

Nothing in these Terms excludes warranties, guarantees, or consumer rights that cannot lawfully be excluded.

17. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, QiQi & Co. and its applicable owners, employees, contractors, service providers, and affiliates will not be liable for indirect, incidental, special, punitive, or consequential damages arising from the use of our website or Services.

Any limitations contained in these Terms apply only to the extent permitted by applicable law.

18. INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold QiQi & Co. harmless from claims, liabilities, or expenses resulting from your unlawful use of the Services, violation of these Terms, or infringement of another party's rights.

19. SEVERABILITY

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will continue in effect.

20. TERMINATION

These Terms remain effective while you use our Services.

We may suspend or terminate access to the Services when reasonably necessary because of a violation of these Terms, suspected fraudulent activity, unlawful conduct, or threats to the security or operation of our website.

Provisions that by their nature should survive termination will continue to apply.

21. GOVERNING LAW

These Terms and your use of the Services will be governed by applicable laws of the jurisdiction in which QiQi & Co. operates, without limiting any mandatory consumer-protection rights that may apply to customers in their jurisdiction.

22. CHANGES TO THESE TERMS

We may update these Terms periodically to reflect changes to our Services, business practices, or legal requirements.

The current version will be posted on this page with the applicable Last Updated date. Your continued use of the Services after an updated version becomes effective constitutes acceptance of the revised Terms to the extent permitted by applicable law.

23. CONTACT US

Questions regarding these Terms and Conditions may be directed to:

QiQi & Co.
Email: shop@qiqiandco.com

Additional customer service information is available through our Contact Us page.